FULFILLMENT | DIRECT MAIL

FULFILLMENT SERVICES

RSVP understands that the ability to respond quickly and efficiently to your customer’s needs is critical to the success of your business. Our comprehensive fulfillment services are supported by state-of-the-art technology and customized to meet your order entry, processing, fulfillment and shipping requirements. We offer web-based systems, shopping cart technology, real-time reporting and CRM applications to track relational histories.

RSVP occupies a 79,000 sq. ft. facility in Greensboro, NC. We are located one block south of a bulk mail center, 2 miles from interstate highway access and within 3 miles of the Piedmont Triad International airport and upcoming FedEx Hub. In addition, Greensboro is between two major international ports, Wilmington, NC and Charleston, SC. This close proximity to ports-of-call can mean freight savings for you. Our strategic location and Best-Way Shipping methods, make us an ideal choice to handle your domestic and international receipts and shipments.

Literature, Samples, Premiums, Products

RSVP processes thousands of individual and bulk orders per week. Customers can order literature, samples, premium items, or products and expect accurate, timely delivery. Distribution may be to your sales rep or dealer/distributor network, to a tradeshow or direct to your customers. Our systems are integrated to support applications and services that need to interface. Thus, one single data entry will automatically update multiple systems.

Our well-organized and integrated fulfillment services consist of the following:

• Receipt of orders via phone, Internet, mail, fax or email
• Payment processing
• Online shopping cart technology
• Hosting and maintenance of web site order pages
• Order fulfillment – within 24-48 hours
• Complete pick, pack and ship services
• Custom handwork to include: Kit building, assembly of binders and manuals, gift wrapping, etc.
• Variable printing and mail distribution
• Custom packaging, including shrink-wrapping and poly-bagging
• Innovative order processing and fulfillment systems
• Computerized inventory management systems
• Quality control systems
• Customized reporting, including web based reporting
• Dedicated Account Representatives

Direct Mail Services

If you have ever been responsible for processing a large mailing, you are well aware of the many details that must be considered. You also recognize the need for professionals to make this process easy for you. RSVP pays close attention to the details. We stay knowledgeable and up to date regarding postal regulations. And, we are committed to helping ensure that the right materials are delivered on time and in the manner you have prescribed.

• Ink-jet printing, laser printing, high-speed copier printing
• Variable printed personalized letters, rebate checks, forms, labels, signatures and photos
• Addressing – automated as well as hand addressing
• Folding, collating, inserting, sealing, metering and sorting
• Matching of unique components
• Indicia printing and bar-coding
• Hand stamping
• CASS certification and presorting for USPS discounts and accuracy
• Shrink-wrapping and poly-bagging
• NCOA list correction and list hygiene services
• Electronic manifested postal shipments with delivery confirmation